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Careers

Thank you for your interest! Please see below for any opportunities.

TROSA is committed to upholding equity and supporting and promoting a culture of inclusion for our community. TROSA serves a diverse population, providing a safe, supportive place for individuals to realize and affirm their self-worth, regardless of race, ethnicity, age, religion, disability, sexual orientation, gender identity, and gender expression.

As an employer, TROSA extends these values to our hiring practices, recognizing that different experiences, life circumstances, environments, and past situations can inform the trajectory of one’s path, and that a diverse workforce can help to enrich and expand the overall benefit of our community. We encourage applicants who embody and support our culture of inclusion, which values honesty, courage, and community.

Development Assistant (Winston-Salem campus)

About TROSA
Triangle Residential Options for Substance Abusers, Inc. (TROSA) is an innovative, multi-year residential program that empowers people with substance use disorders to be productive, recovering individuals by providing comprehensive treatment, experiential vocational training, education, and continuing care.

Job Description
The Development Assistant is a full-time self-motivated, organized, and personable individual who will manage the gift entry and acknowledgment processes, provide administrative support for department activities, and execute development department events. Discretion and confidentiality in working with donor information required.

Responsibilities

Administrative

  • Process gifts, including logging, entering, and coding all donations (mail, web, event, etc.) and generating thank you letters using timely, effective, appropriate, and consistent methods in keeping with the TROSA acknowledgment plan
  • Maintain and update the policies and procedure manual for Virtuous CRM and the Development Department
  • Audit the acknowledgment letter process and systems regularly
  • Organize shared electronic files
  • Create mailing and emailing lists when needed by the department and organization and assist with the distribution of development communications via segment mailing
  • Assist with the printing of publications and materials
  • Order and maintain necessary office supplies
  • Reconcile with and provide documentation for the finance department weekly, monthly, and annually for the audit
  • Help plan and organize special events as directed, like stewardship events and the annual Turkey Trot
  • Coordinate with the In-Kind Department for donor acknowledgment as needed
  • Professionally attend and represent TROSA with appearance and demeanor at community events
  • Participate in other department activities as needed

Data Management

  • Manage and maintain all aspects of the development database, Virtuous CRM
  • Remain current with Virtuous CRM training and serve as the resident Virtuous CRM expert, including training of other TROSA personnel as necessary
  • Generate reports and mailing lists from Virtuous CRM
  • Set up and track Campaigns, Funds, and Appeals in Virtuous CRM

Preferred Qualifications, Knowledge, Skills/Abilities

  • Bachelor’s degree preferred
  • At least 2-4 years of experience in administrative and database work (Virtuous preferred, but not required)
  • Excellent organizational skills and extraordinary attention to detail
  • Practical motivational, business, and planning skills
  • Must have the ability to self-direct and be proactive, using sound judgment
  • Ability to thrive in a fast-paced environment
  • Proficiency with Microsoft Office applications as well as donor database software, preferably Virtuous CRM
  • Ability to take initiative and uphold professional standards
  • Ability to work effectively with a diverse population
  • Excellent time management skills
  • Ability to understand and resolve technical problems independently
  • Exceptional written and verbal communication abilities and interpersonal skills
  • Ability to prioritize and manage multiple responsibilities independently
  • Knowledge of basic fundraising principles and practices a plus

Special Requirements

  • Must be available for some activities at night and on weekends
  • Must be able to maintain confidentiality regarding all aspects of TROSA, including donor, volunteer, and program participant information
  • Flexibility to help with additional tasks when needed

This is a full-time position with a comprehensive benefits package. This position is not remote and is located on our Winston-Salem campus. 

Please email a cover letter (providing salary expectations and how you learned about the position) and a resume to careers@trosainc.org.

NO PHONE CALLS, PLEASE.

Grants and Development Operations Assistant (Durham campus)

About TROSA
Triangle Residential Options for Substance Abusers, Inc. (TROSA) is an innovative, multi-year residential program that empowers people with substance use disorders to be productive, recovering individuals by providing comprehensive treatment, experiential vocational training, education, and continuing care.

Over 50% of TROSA’s budget is self-generated through award-winning social enterprises and a robust pipeline of in-kind support. Government and foundation grants and traditional philanthropy generate the remaining funds needed to provide individuals with comprehensive services free of cost.

Job Description
The Grants and Development Operations Assistant will primarily identify, research, and pursue funding opportunities by writing grants from foundations, corporations, and government sources. This position requires exceptional persuasive writing skills. This individual will update the grants calendar, manage the grants database, gather and compile program data, and assemble grant proposals. The Grants and Development Operations Assistant will work closely with key providers and project managers to ensure proposals meet application and reporting requirements and deadlines. Additionally, they will provide administrative support, assist in fundraising activities, including occasional events, and maintain accurate records and reports for the Chief Development Officer.

Responsibilities

  • Write, edit, and submit regional and community grant proposals and reports
  • Identify, research, and evaluate funding opportunities from foundations, corporations, and government sources (new and existing)
  • Gather and compile program data to articulate TROSA’s needs in grant proposals
  • Develop and maintain relationships with funding partners and coordinate a stewardship plan to build relationships with current and prospective funders
  • Work closely with the Director of Communications and Chief Development Officer to coordinate, write, and catalog TROSA success stories, annual Impact Reports, and other printed and electronic documents specific to development
  • Assist in preparing fundraising and impact reporting documents
  • Ensure compliance with grant requirements and regulations, tracking program outcomes and impact
  • Update grants calendar and ensure meeting submission and reporting deadlines
  • Manage grants database and maintain accurate records in Virtuous CRM
  • Evaluate and improve proposal-writing processes and approaches
  • Work closely with finance and program teams to develop and manage grant budgets, including monitoring and tracking expenses related to grant-funded activities to ensure fiscal responsibility
  • Collaborate with staff to collect necessary data for reporting purposes
  • Prepare accurate grant progress reports to support decision-making by the Chief Development Officer
  • Maintain updated TROSA presentation materials
  • Participate in fundraising events and department activities as needed

 

Preferred Qualifications, Knowledge, Skills/Abilities

  • Bachelor’s degree in a related field
  • 2+ years of experience in nonprofit fundraising or development
  • Exceptional writing and editing skills
  • Proficiency in grant writing and research
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Ability to work independently and exercise sound judgment
  • Experience with development databases, preferably Blackbaud or Virtuous
  • Knowledge of fundraising principles and strategies
  • Passion for the mission and goals of TROSA
  • Ability to work collaboratively with a diverse team

 

Special Requirements

  • Commitment to accountability, measuring outcomes, maintaining a results-oriented fundraising and communications culture
  • Meeting deadlines is a must
  • Must be available for some activities at night and on weekends
  • Must be able to maintain confidentiality regarding all aspects of TROSA, including donor, volunteer, and program participant information
  • Flexibility to help with additional tasks when needed

 

The Grants and Development Operations Assistant is a full-time, mid-level, exempt position with comprehensive benefits. The role will work onsite at our Durham campus, with the possibility of occasional remote work.

Please email a cover letter (providing salary expectations and how you learned about the position) and a resume to careers@trosainc.org.
TROSA requires writing samples and references from finalists.

NO PHONE CALLS, PLEASE.